Payment & Finance
At IKEA, we want to make sure that everyone is able to create a home that matches their style and personality, not just their budget. That's why we want to help make it easier, more understandable and more affordable to create a space that is as unique as you.
How can we help you?
Want to check the status of your order? Want to know how to return a product? We can help.
If an IKEA Family card was used at checkout, you can find a copy of your receipt and previous purchases in your Family account under your purchase history. If you are not a Family member and paid with a credit care, please contact the IKEA US Customer Support Center for assistance locating a copy of your receipt.
Multiple order attempts within a 24-hour period or incorrect billing information may result in a declined payment. Please contact the IKEA US Customer Support Center for further assistance.
Split payments using a debit/credit card and IKEA gift cards can be done on our website and in our store locations.
Can't find what you're looking for?
Contact us. Nowadays we might take a little longer to answer, but we are here for you.
Access your IKEA Family account anywhere
Forgot your IKEA family card? No worries! Scan your card at checkout right from your phone.